FREQUENTLY ASKED QUESTIONS

How can I register for an event as an attendee?
Find the event of your choice in the agenda on the home page and click on the hyperlink. You can register directly for the event of your choice using the “Register” button. For registering by print, please scan the completed registration form and send this or your Purchase Order to customerservice@adeptevents.nl. We will confirm your registration and invoice your company by e-mail therefore please do not omit your e-mail address when registering.

Where do I find Adept Events’ details for the Accounts Payable department?
In the following table the necessary information is provided for your credit adminstration.  The address is:
Array Media B.V.
Adept Events
Suyderbon 44
2465 BR Rijnsaterwoude.

VAT-no. NL851960236B01
Chamber of Commerce 56059825
Bank account no. ABN AMRO Bank 045.04.48.258
BIC ABNANL2A
IBAN NL07ABNA0450448258

Credit card payment
For Credit Card payment please contact our office by e-mail or through our contact form mentioning your phone number to obtain your credit card information. Never mention your credit card details in our registration form, contact form or in e-mail messages.

How can I enter an event as a sponsor?
Click on the top level navigation on Event-Info/Sponsoring. Here you can find all the information on sponsoring our events.

How can I request information about a certain event?
For information regarding a certain event, send us an e-mail through our contact form. For information regarding your  registration, you can also contact us by phone on +31 (0)172 742680, or e-mail us at seminars@adeptevents.nl.
If you want to be kept up to date regarding the events of Adept Events, you can also  subscribe to our news letter.

Where can I find information about the locatie of an event?
Look in the agenda on the homepage for the event of your choice and click on the hyperlink. Via the tab “Location” you will find the address information plus a route description to the event location. If you desire door-to-door information, look on www.routenet.nl and look for the complete travel info.
When travelling with public transport, look on www.9292.nl to determine your best route. This site also provides information regarding work on the rail system plus possible delays.

When do I receive a confirmation of my registration?
Directly after your registration through our registration form, you will receive a confirmation on the e-mail address that you provided. Should you not receive a confirmation within an hour, we advise you to contact us. Do remember to check your Spam Mail folder. For information regarding your registration, contact us either by phone on   +31 (0)172 742680, or e-mail us via seminars@adeptevents.nl. Approximately a week before the start of the event, you will receive a reminder via e-mail, which includes the start time, location information and possible specific requirements for the workshops.

What is the cancellation policy?
Cancellations by attendees must be received in writing at least three weeks before the commencement of the event and will be subject to a € 75,- administration fee. It is regretted that cancellations received within three weeks of the event date will be liable for the full registration fee. Substitutions by other persons can be made at any time and at no extra charge.

Something unforeseen has come up, can I send a replacement?
Substitutions by other persons can be made at any time and at no extra charge. Please notify our staff as soon as possible as we can try and make adjustments such as proper name badges.

Am I eligible for discounts?
Early registration discounts: if you register at least 30 days before the event, you will be rewarded with a 10% discount on the registration fee.  Discounts are available for group bookings of two or more delegates representing the same organization made at the same time. Ten percent off when registering 2 – 3 delegates and fifteen percent off for all delegates when registering four or more delegates (all delegates must be listed on the same invoice).
Membership discounts cannot be combined.

How can I be removed from your mailing list?
If you  do not want to be kept up to date of the various events organized by Adept Events, you can unsubscribe  using the ‘Unsubscribe’ link in our e-mails. Also, you can send an e-mail to office@adeptevents.nl, and as the subject: “Remove my e-mail address from the Adept Events mailing list”.

Can we run the seminar or workshop exclusively at our organization as an In-house for a group of people?
Do you want to organize a workshop in-house for a group of your employees? This is a common question and certainly something worth considering. Our In-house page has been set up especially to provide all necessary information.

For further information please contact us through the contact form or or call us on +31 (0)172 742680.